Responsibilities:
- Support users in the daily usage of the solutions.
- Manage data migration and rollouts in country organizations.
- Design the C4C solution in global SAP cloud platform.
- Evaluate and help implement new solutions in C4C.
- Develop further standards and be in close contact with our key users
- Process change requests and incidents.
- Review new requirements for their feasibility as well as the associated creation and implementation of these concepts.
- Communicate with internal and external contacts.
Requirements:
- Degree in business administration, marketing, sales, business informatics or a comparable education.
- Experience with customer relationship management systems, campaigns and marketing automation.
- Professional experience with SAP C4C and the SAP cloud or similar platform.
- Experience working on SAP projects and a good understanding of processes.
- Basic process knowledge in sales, marketing and service.
- SQL knowledge.
- Very good command of written and spoken English and willingness to travel as part of the job.
Company offers:
- Exciting and motivating work in an established but also fast growing international company with headquarter in Vienna, Austria.
- You will work in an international team within a highly diverse and multi-cultural organization.
- Opportunity to grow and learn with the company depending on needs and projects.
- Opportunity to work remotely or in a nice office in Riga.
